物流政策
BURVAY SHIPPING POLICY
Thank you for choosing Burvay. We are dedicated to ensuring that your apparel orders are delivered safely and securely worldwide. Because our transactions and customer orders are handled directly through our dedicated team, every shipment is carefully inspected before dispatch.
1. Order Processing Time
All orders are packaged and prepared within 1 to 3 business days once order details and payment are confirmed with our representative. You will be notified as soon as your parcel is ready for shipment.
2. Shipping & Delivery Timelines
We work with reputable international logistics partners to ensure optimal delivery based on your location:
• Standard Tracked Shipping: Estimated delivery within 7 to 15 business days depending on your destination country.
• Expedited Shipping: Faster delivery options (typically 3 to 7 business days) can be arranged upon request when coordinating with our customer service team.
3. Order Tracking
As soon as your order has been dispatched, our customer service representative will provide your official tracking number and online tracking link directly via WhatsApp and/or Email so you can easily follow your delivery status.
4. Shipping Rates & Options
Shipping costs vary depending on package weight, dimensions, and your delivery destination. All shipping options and associated fees will be clearly quoted by our representative before you finalize your order.
5. Customs & Import Duties
For international orders, parcels may occasionally be subject to local customs inspections, duties, or import taxes according to your destination country's regulations. Unless otherwise arranged during your consultation, any applicable import fees are the responsibility of the recipient.
6. Shipping Inquiries & 24/7 Support
If you have questions regarding shipping times, need to update your delivery address before dispatch, or require tracking assistance, please reach out to us at any time:
• WhatsApp (24/7): +86 1536 167 5369
• Email: contact@burvay.com
• Website: burvay.com